Rodale Inc. profile and media properties

Chaya P    New York

Posted at 7:14pm on Saturday, August 7, 2010

I did not order a Runners World book yet they sent it to me in the mail and are literally bombarding me with bills and threatening my credit. I can't handle it anymore!!!!

Never order or go on Rodale's site again!

Darla P.    Bountiful, USA

Posted at 4:07pm on Thursday, July 29, 2010

Hi Sirs,
Thanks for your great books. I've bought from you before and sent back. I need to send back two nore, one that I did order and one that I didn't. Thanks anyway. I've tried to figure out your Free Retuen Label maker but I haven't been able to figure it out and my Printer is acting up anyway so how do I go about having you send me two Return lables? I also misplaced your Phone Number. Spring Cleaning... how do I email you. I do plan to get more of your books etc. in the future when I have more money. Thank You, Darla pleased customer :)

Tina    Chesapeake Beach MD

Posted at 6:57am on Wednesday, July 7, 2010

Rodale is scamming and defrauding people. They auto-renwed my Runner's World subscription after I cancelled it, then sent me threatening mail claiming it was an "early warning notice" for me to pay up or be turned over to a collection agency!!!! I filed a complaint with the Federal Trade Commission. Everyone should file a complaint as well so they can not continue these gorilla marketing tactics!

Tim P    USA

Posted at 1:55am on Sunday, May 2, 2010

I too have received a book from Rodale under one of those "free" preview however I was away at school and just got home and now have to deal with it. This companies policy is complete BS and I will be spreading this around. I am a big fan of Runners World but this company sucks like none other. I have to call monday to try to get this resolved without paying for it.

After doing a little research on the web I was able to come up with the following contact info for the company. I plan to send them each an email / call with my disgust for their marketing practices and overall conduct. I encourage others to do the same.

Maria Rodale, CEO
610-967-5171 || Maria.Rodale@Rodale.com

Karen Rinaldi, SVP
also 610-967-5171 || Karnen.Rinaldi@Rodale.com

Lynn    Omaha, ne

Posted at 8:56am on Friday, April 23, 2010

I will NEVER buy a book or magazine from this company again! A quick call to customer service or an e-mail never reaches Pennsylvania. All the customer service is located in the Phillipines! I refuse to give any more business to a company who chooses to out source. These people (1) don't give a rats bum about CUSTOMER SERVICE and (2) CAN'T BE UNDERSTOOD!!!! If anyone wonders why they take so long to get things done this could be a reason! And once they have your e-mail address you are bombarded with JUNK!

Ian    Ashland, VA

Posted at 7:16pm on Tuesday, April 6, 2010

Hey folks. You should be aware that all unsolicited merchandise mailed to your home is yours to keep. It's been a mail-fraud law for 40 years or more. So just drop the book on the shelf, and mark the bills "return to sender" and drop in the mailbox so they get double the postage cost.

EE    Brooklyn, NY

Posted at 11:24am on Wednesday, March 3, 2010

They sent my wife a Betty Crocker cookbook which she did not order. 2 weeks later we got a bill for this from a collection agency.

Carol    Oregon

Posted at 12:14pm on Friday, February 5, 2010

Organic Gardening offered two free gift subscriptions if I renewed my own. So I sent the card in. Big mistake! Now all I get is bills for the so called free subscriptions and no help at all from customer service.

Caroline    Newtown, PA

Posted at 1:17pm on Wednesday, January 27, 2010

I recieved a "runners world" Calendar a month ago and thought it was a freebee from my runners world subscription. Then I got a bill for $21 or they said to return it. Well, we threw it away and cannot return it. This is such a scam

Austin    houston, tx

Posted at 3:52pm on Saturday, January 16, 2010

I got scammed for rodale, and finally paid $50 for 2 Men's Health books after having my credit threatened.

This was 1 year ago. After telling them to remove my name from all of their lists, they go and proceed to mail me another book. I emailed them telling me if they want the book back they can come knock on my door and get it. I refuse to pay and will resort to legal action if they keep harassing me.