Your comments about Comcast Corporation

K. Thomas   Scranton, Pa

Posted at 7:53pm on Wednesday, July 28, 2010

Does the Ny Mets have anything to do with being an owner of Comcast?

G. Holmes   Villa Rica, Ga

Posted at 2:52pm on Saturday, July 10, 2010

On July 1, 2010 I awoke to no service in my home. At about 1000 i walked outside and noticed that there was a comcast truck parked across the street working on the line. I asked the gentlemen who was there working "what was wrong with the service?" he looked at me and said that the service would be on shortly. I proceeded to walk back in the house and noticed that nothing was on. It would not be until 1800 that my wife would come home and we would then have to drive out of the community to get cell phone coverage to then spend an hour and forty minutes with customer service to be guaranteed that someone would be out to fix our service that evening. We arrived back at home 2100 and noticed no one had come. So we slept and waited yet again all day and no one arrived on Friday July 2, 2010. My wife then proceeded to call and wait an additional 50 minutes on the way home from work and was told that nothing had been documented and that no one was scheduled to come that night and fix the problem. So we were lied to about that. Around 1000 on July 3 a comcast member came out to the house and knocked and we explained the problem he then walked out to the line and noticed our line was never hooked back up and that there was not a disconnect order placed. So due to the negligance of a contractor coming out and not completing his job i was left without service at all for 3 days. After the contractor left I then proceeded to call comcast customer support only to be told that all i can be offered in compensation was compensation for the days I was without service. Normally I would not have a problem with that if it was only television and internet but it was also telephone I was without. And that was my issue my wife has cancer and the reason we chose comcast was because we needed a reliable form of communication for family and emergency services. So I proceeded to tell the lady from customer service that the least I wanted was one month compensation. But was told that since my bill was 129 dollars that I would in no way get that. So I asked to speak to her supervisor and before she gave me the same song and dance about "im sorry sir about your problem and that I will send it to the financial department to be overlooked" I explained to her my situation and she said that none of it was documented at all and that she understood and she want as far as to say she understands where i am coming from. She then said that due to it being explained to her that she would add all the extinuating details into her report and we would be contacted about the situation. I began to thank her for listening and hoped that we would be able to save this money so we could pay the cellphone bill and have money for other things. Well fastforward to July 10,2010 another Saturday and I havent heard anything from comcast. My wife was laying in bed and wanted to watch on demand and noticed it did not work.(error CL-14). I took it upon myself again to call comcast to not only figure out what was wrong but to ask about our previous issue. I was told then that I had not been approved and that nothing was ever said about the "extinuating circumstances". That according to them it was just service not on for three days and all they could offer was 17 dollars for days without service. But she could offer an additional 20 dollars for a customer guarantee and thats it. Now the question I pose to you is how will that even compensate for the driving out of the community to get a signal, the hour and forty plus the additional 50 minutes of waiting on the cellphone, the lies and the whole not feeling safe just in case something happens that we cant get emergency service just in case we need it. Will 37 dollars really compensate it. And why cant I get someone to listen and fix this problem I just want to be treated fairly. Is that so much to ask.

Barbara   Atlanta Ga

Posted at 9:07pm on Wednesday, June 30, 2010

I would like to coment on Skip Carry. I know hwe comes from a family of sportscasters but he horrid. Do you listen to anything you put on the air, I think not. Try the tonight, as usual, how to put this, he makes an ass out of himself. He doesnt know anything and hes in the first chair. Poor Joe, you can hear the annoyance in his voice every night with Skip saying the wrong things, asking Joe stupid questions and it goes on. Where is John and Tom. When they are on weather it be you or Peachtree TV do an much better job of calling the game. They are informed, they know the game and have fun doing it. I really wish you would do something, put out a ballot and let the other viewers give you there opinion also. I hope this reaches someone who will atleast listen to the game and draw there own conclusion. Please

Greg Goodall   Canton Ga..

Posted at 8:25pm on Thursday, June 10, 2010

Do you own sportsouth ? My family and I are watching the Braves game 6 /10/10 when at 8:45 a commercial ( late night liars)came on with puppets and the girl puppet said she's not doing another porn unless she's paid than she said that only sluts do porn. is this a joke ? If it is its not funny. You sit down with your family ( 10 year old and a 12 year old ) to watch a game and spend some family time and garbage like this comes on. If you think this is appropriate, well that's just sad. If you continue to air that garbage we will no longer watch.

John   Woodhaven,MA

Posted at 7:48pm on Tuesday, May 25, 2010

Comcast is the best, all you haters just need to enjoy a good cable company and stop bitching about every little thing... lmfao

Monica Jeffery   Baytown, Tx

Posted at 9:08am on Thursday, April 29, 2010

I and my Husband Mose have been with comcast for over ten years but when i had my services disconnected they continued to charge me monthly fee and my services was not even on. After i called them it took time for them to correct it but at the same time they turned it into collection and had the nerves to charge me a collection fee. i feel they should be paying me for all the time and effort i put in to fix the errors i made. it just seems as if they just had to get something out of me because every thing they charged me they had to fix it. But to charge me $25 because they messed up is not right. I'm gonna pay the money but just know this is not how you do business and your company will continue to loose good customers due to the way they are treated. Sometimes people don't even pay there bills so for me to have to go through all this when all i am trying to do is pay what i owe comcast is crazy. I would have stayed with comcast if i was not treated so bad. I just wanted the bill out of my ex-husbands name and into mine but they gave me such a hard time til disconnecting the services was the only thing i could do and then starting new services in my name. Its just a bad situation and i hope comcast gets it together for the sake of business but success will never be great if you don't treat your buyers right and thats a fact! If you would like to look at the months of crap i had to deal with my account# 1s 8777701040175397. Tell what you think:)

Janet H.   Ashland MA

Posted at 2:44pm on Monday, April 19, 2010

Comcast is the worst company I have ever dealt with. They plainly care nothing about giving good service - only about making as much money as possible, having control over the internet and thinking up new schemes to bilk American citizens out of their hard earned money. I blame the CEO and the rest of the Roberts family of "privileged" miscreants for using all their energy to secure a monolpoly on cable without the slightest thought as to the quality of the product they are hawking. Boycots won't work and we shouldn't have to deprive ourselves of cable information in order to force The Roberts family into running a good company. What is needed is for this monolpoly to be broken up into a thousand little pieces like they did to AT&T years ago. There is NO competition in my area - we are forced to use this crappy company or go without. I wish FIOS or Google internet was available here - or ANYTHING other than Comcast! They completely suck!

tom   south nj

Posted at 4:30pm on Sunday, April 11, 2010

COMCAST JUST SUCKS!!!
I WILL EXPLAIN LATER WHEN I'M NOT SO OUTRAGED!
COMCAST....YOU SUCK

Carlos   Englewood, Fl

Posted at 7:55am on Saturday, March 13, 2010

Comcast has put a limit of 250gigs usage per month, per household. This is absurd, they are now double dipping for the sake of GREED. You have to pay for how fast you surf the net and now how much you use.

For those of us that are disabled and homebound, the internet is our lifeline to the outside world. On the 1st day of their monitoring usage, our home used 8% of the monthly allotment.

Everyone better wake up and see what Comcast is up to because this is soon coming to your neighborhood.

C. Miller   Ct, USA

Posted at 7:35pm on Wednesday, March 3, 2010

Are you seriously expecting us to pay per box per tv that we have in our home? I am already paying too high a price and the majority of the channels offered in my area are of no interest to me nor will they ever be.

dale b. french   bellingham wa

Posted at 12:36pm on Thursday, February 25, 2010

I have found a liberal bias in your reporting on political items. today calvin woodward said obama "had the facts on his side". this statement definitely falls in the editorial opinion realm and should be recognised as such by those in charge of your company.
if i had any better internet options i surley change.

dale french

York   Houston, TX

Posted at 10:29am on Wednesday, February 17, 2010

Comcast is the biggest disappointment in our city. I can't stand Comcast and I don't know anyone who even can. They have NEVER, NEVER, NEVER made it to a single appointment they make with me. I am so angry and frustrated with this company I just don't even know what to do. I have a job and if I make an appointment for a cable person to show up during a WIDE time frame I have to take vacation time to sit at home and wait for someone to show up. They NEVER do!! The last time I had to deal with these low lifes it took me THREE appointments. Now I've actually canceled my cable service and they are going to charge me a downgrade fee and more for internet and set an appointment with me to collect their cable box for which I have to take vacation and they don't show up. Comcast OWES ME for all the vacation time I've had to take to deal with them as well as pain and suffering having to deal with their un-friendly, un-knowledgeable, customer service departments. How do these people keep their jobs? Does Comcast have NO discipline and dismissal policies in place or maybe they just train their employees to give as much abuse to their customers as they can. I don't know. Desperate for a different option on getting internet service...

Terrica Davenport   Cockeysville, MD

Posted at 11:37am on Sunday, February 14, 2010

I WOULD LOVE TO SIT DOWN WITH THE CEO OF COMCAST BECAUSE HE COULDN'T POSSIBLY UNDERSTAND HOW BAD COMCAST CUSTOMER SERVICE AND INTEROFFICE COMMUNICATION SUCKS. THEY MESS UP EVERY ORDER! I HAVE BEEN ON HOLD FOR 46 MIN NOW. IF WE ALL BOYCOTT COMCAST, THEN MAYBE WE WILL GET SOME RESULT! SEND EMAILS TO YOUR FRIENDS, GO ON FACEBOOK, MYSPACE, TWITTER, I MEAN GO ANYWHERE YOU CAN TO GO TO GET OTHER PEOPLE WHO ARE TRIED OF COMCAST AND THEIR BAD CUSTOMER SERVICE TO BOYCOTT WITH US! WE CAN SHOW THEM BETTER THEN WE CAN TELL THEM. I AM TRIED AND SOOOOOOOO MAD I JUST WANT TO CRY! WE PAY THEIR BILLS AND HELP THEM FEED THEIR FAMILIES AND THIS IS HOW WE ARE REPAID. I SAY ITS TIME TO BOYCOTT COMCAST. BOYCOTT COMCAST! BOYCOTT COMCAST! IT TIME TO SHOW THEY THEY NEED TO TREAT THEIR CUSTOMER WITH SOME RESPECT!

George   Portland

Posted at 9:37am on Saturday, February 13, 2010

comcast sucks!!!

Robert Wilson   Atlanta, GA USA

Posted at 5:21am on Wednesday, January 13, 2010

I can't believe a large company like this cares so little for it's custemers. Every other week for 3 months one of my cable boxes is shut off by their system, I have to call some very unhelpful customer no-service people and spend an untold amount of time getting what I pay for.

How did you get this big with service so bad??

Vee Bryant   Detroit USA

Posted at 1:18am on Wednesday, December 30, 2009

We have been customers for over twenty years and now will changed due to the fact they cut my cable off for owning $59.00 two weeks ago. Also, today I made a payment on line in the morning, in the afternoon recieved a January 2, 2010 cancellation letter through the mail and they cut off my cable that night. This happened all in the same day.

Lori McMaster   Langley, United States

Posted at 11:10am on Friday, December 4, 2009

Well I am just thankful Comcast is an American corportation and not bought up by other countries like allot of corporation. Maybe there are some glitches but it is far more important to keep Comcast home than international.
Lori

Joey   Hanford, Ca

Posted at 2:54am on Saturday, November 21, 2009

I have to say that ive been a comcast customer for a long time as well. most of you probably dont know this, but before it was AT&T, it was Cable One. Anyways, i have noticed that every cable company has its ups and downs. I like that i dont need to have a cable box for each of my tvs in the house. We have one DVR/Cable box in the living room and that is it. The others are plugged directly into the coaxial cable for basic cable, because thats all i want. I figure that if you cant find something interesting on with 65-70 cable channels, then YOU DONT NEED TO BE WATCHING TV! For all you people threatening to get directv, etc, GET A LIFE! On the directv ads when they say "Get 4 DVRS for free", guess what? YOURE GETTING CHARGED MONTHLY FOR THE THREE EXTRA RECEIVERS! i believe the same goes for dishnet as well.
As far as customer service and repairs, it has been nothing but excellent for me. if i have a problem, they come and fix it. whenever i ask for something cheaper to save some money, they give me all the choices of what i have. they always reason with me.

I also do like the ON demand feature where you can watch most of your shows and movies for free.

Anyways, thats all i have to say. Hope everyone has a happy holiday season.

Frustrated   Rising Sun

Posted at 5:00pm on Wednesday, November 11, 2009

Why do all the video clips come from Fox news which is the most republican biased news show there is? I would really like to see some variety of video sponsors which are more balanced. This is an insult to broad minded individuals and it has lead me to consider changing internet and cable providers.

M Rogers   Shreveport, LA

Posted at 5:20pm on Sunday, October 18, 2009

I have lived every comment I read in here. We , wanted to add two TV to our home, but we did not have enough power in the home and could not get Comcast to put a booster on the poll to run them. This being the topper reason, we changed to Directv, but kept our comcast phone & internet. Do you know that Comcast HAD THE BALLS to call us up and go up on our service because we no longer had all items bundled! But, yet we could not get them out to our house so that we could even watch the TV's ---BYE BYE COMCAST FOREVER!!!