Comments to date: 87. This is page 1 of 5.
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Chaya P New York | Posted at 7:14pm on Saturday, August 7, 2010 |
I did not order a Runners World book yet they sent it to me in the mail and are literally bombarding me with bills and threatening my credit. I can't handle it anymore!!!!
Never order or go on Rodale's site again!
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Darla P. Bountiful, USA | Posted at 4:07pm on Thursday, July 29, 2010 |
Hi Sirs,
Thanks for your great books. I've bought from you before and sent back. I need to send back two nore, one that I did order and one that I didn't. Thanks anyway. I've tried to figure out your Free Retuen Label maker but I haven't been able to figure it out and my Printer is acting up anyway so how do I go about having you send me two Return lables? I also misplaced your Phone Number. Spring Cleaning... how do I email you. I do plan to get more of your books etc. in the future when I have more money. Thank You, Darla pleased customer :)
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Tina Chesapeake Beach MD | Posted at 6:57am on Wednesday, July 7, 2010 |
Rodale is scamming and defrauding people. They auto-renwed my Runner's World subscription after I cancelled it, then sent me threatening mail claiming it was an "early warning notice" for me to pay up or be turned over to a collection agency!!!! I filed a complaint with the Federal Trade Commission. Everyone should file a complaint as well so they can not continue these gorilla marketing tactics!
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Tim P USA | Posted at 1:55am on Sunday, May 2, 2010 |
I too have received a book from Rodale under one of those "free" preview however I was away at school and just got home and now have to deal with it. This companies policy is complete BS and I will be spreading this around. I am a big fan of Runners World but this company sucks like none other. I have to call monday to try to get this resolved without paying for it.
After doing a little research on the web I was able to come up with the following contact info for the company. I plan to send them each an email / call with my disgust for their marketing practices and overall conduct. I encourage others to do the same.
Maria Rodale, CEO
610-967-5171 || Maria.Rodale@Rodale.com
Karen Rinaldi, SVP
also 610-967-5171 || Karnen.Rinaldi@Rodale.com
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Lynn Omaha, ne | Posted at 8:56am on Friday, April 23, 2010 |
I will NEVER buy a book or magazine from this company again! A quick call to customer service or an e-mail never reaches Pennsylvania. All the customer service is located in the Phillipines! I refuse to give any more business to a company who chooses to out source. These people (1) don't give a rats bum about CUSTOMER SERVICE and (2) CAN'T BE UNDERSTOOD!!!! If anyone wonders why they take so long to get things done this could be a reason! And once they have your e-mail address you are bombarded with JUNK!
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Ian Ashland, VA | Posted at 7:16pm on Tuesday, April 6, 2010 |
Hey folks. You should be aware that all unsolicited merchandise mailed to your home is yours to keep. It's been a mail-fraud law for 40 years or more. So just drop the book on the shelf, and mark the bills "return to sender" and drop in the mailbox so they get double the postage cost.
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EE Brooklyn, NY | Posted at 11:24am on Wednesday, March 3, 2010 |
They sent my wife a Betty Crocker cookbook which she did not order. 2 weeks later we got a bill for this from a collection agency.
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Carol Oregon | Posted at 12:14pm on Friday, February 5, 2010 |
Organic Gardening offered two free gift subscriptions if I renewed my own. So I sent the card in. Big mistake! Now all I get is bills for the so called free subscriptions and no help at all from customer service.
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Caroline Newtown, PA | Posted at 1:17pm on Wednesday, January 27, 2010 |
I recieved a "runners world" Calendar a month ago and thought it was a freebee from my runners world subscription. Then I got a bill for $21 or they said to return it. Well, we threw it away and cannot return it. This is such a scam
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Austin houston, tx | Posted at 3:52pm on Saturday, January 16, 2010 |
I got scammed for rodale, and finally paid $50 for 2 Men's Health books after having my credit threatened.
This was 1 year ago. After telling them to remove my name from all of their lists, they go and proceed to mail me another book. I emailed them telling me if they want the book back they can come knock on my door and get it. I refuse to pay and will resort to legal action if they keep harassing me.
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JJ St. Paul | Posted at 3:45pm on Saturday, January 2, 2010 |
This company doesn't stop! They have your name and will try to scam you on an annual basis...I Can't lose them.
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Gary Boston,MA | Posted at 1:34pm on Tuesday, November 17, 2009 |
Total scammers. They even threatened my credit report! I never ordered the book and they tried to put the burden on me to pay for it or return it. I will never subscribe to Prevention, Men's Health or Women's health (my wife) again.
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Annie Bowling Green, KY | Posted at 10:34pm on Wednesday, August 12, 2009 |
You actually don't have to pay the postage. You can call or email Rodale and they will send you a return label for you to return it free of charge. Also, books are only sent if there has been an order card filled out. If you did not order the book, then someone filled a card out for you. The order card states in fine print that by ordering whatever book (in your case, flat belly) you agree to preview the annual book-if you like it, keep and pay for it. If you don't like it, you can contact them and tehy will send you a prepaid return label-and you can cancel out of the program. Many people claim they have not ordered the series, but really they did. They just failed to read the fine print. I'm not saying it's right, but you really did order it. If you want to order a book and not get the series-just cross it out and indicate you do not want the series when you order.
Crappy, but legal.
Good luck!
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L.Hopkins California | Posted at 7:03pm on Monday, August 3, 2009 |
Rodale is the most annoying marketing company in the world at this time. I receive multiple telemarketing calls daily, and I have demanded to be removed from their database, yet they do not stop harrassing me. I subscribe to one of their magazines, I want NOTHING else from them, yet, in clear violation of State and Federal Law, they continue to barrage me with telemarketing.
I will not tolerate any more from
Until I hear directly from them that they have ceased, and they truly have ceased, I will report them to every regulatory agency on the face of the earth and will discuss their practices on every web site I can find.
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Media Owners editors Boulder, Colorado USA | Posted at 4:54pm on Thursday, July 30, 2009 |
July 30, 2009: Steven Pleshette Murphy, president and chief executive officer of Rodale Inc., and Maria Rodale, its chairman, today announced that Mr. Murphy will be leaving Rodale. Maria Rodale, granddaughter of company founder J.I. Rodale and daughter of previous company chairpersons Robert Rodale and Ardath Rodale, will succeed him as CEO effective September 1.
Murphy, 55, joined Rodale as president and chief operating officer in 2000 and was named CEO two years later.
Maria Rodale said, "I have been preparing my whole life to lead Rodale. As chairman and CEO, I will work to build on the strong foundation we have established during the past ten years to take this incredible company to even greater heights."
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Eric Kallgren Boulder, Colorado USA | Posted at 11:24am on Friday, June 12, 2009 |
Florida is investigating Rodale over sales tactics, WalletPop (an AOL service) reported on June 11, 2009:
"The Florida Attorney General's office is investigating the sales tactics of Rodale Inc., publisher of Men's Health and Prevention magazines, Walletpop.com has learned.
To keep private some of what has been obtained by investigators under subpoena, Rodale went to court to block its release. State lawyers and Investigators are looking into "several negative option marketing methods employed by Rodale, including automatic shipments and automatic subscription renewals, and whether the marketing materials for these methods adequately disclose terms and conditions," the Attorney General's office told Walletpop. "We are also investigating whether Rodale sends consumers merchandise that has not been ordered."
Negative option marketing means products, such as books and magazines, are sent to consumers who don't specifically decline them. It is considered a deceptive practice since consumers end up with bills for items they didn't order. The state's investigation has been ongoing for more than a year.
Rodale's marketing has come under fire in the past.
The Better Business Bureau reports receiving 219 complaints in the last year, mostly over selling practices, giving the company a D+ rating."
The full story:
www.walletpop.com/blog/2009/06/11/florida-investigating-major-publisher-over-sales-tactics
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Rad Davis Orlando FL | Posted at 4:33am on Monday, June 1, 2009 |
If you ass clowns don't stop using my e-mail address to send your trash all over the internet so that it looks like I am responsible for it, I will come up there and make YOU responsible for it.
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Sharon Fort Atkinson, WI USA | Posted at 11:46am on Wednesday, May 27, 2009 |
I too have been taken. I order one book that hasn't even been shipped yet and before I even noticed the email telling me about another book, I got a confirmation for a book that I didn't place an order for and now they say that it's already shipped. How's that for this so-called company??? I can't believe that they'd do that. I am turning them in to our consumer protection dept in Madison, WI. They can add this one to their compaint list.
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abby sellersville PA | Posted at 8:33pm on Saturday, April 18, 2009 |
I received a flat abs book along with a great sex positions book in the mail. I never heard of these books and I don't pre order anything I don't pay for up front. I threw the outdated cheap books out like I do all my junk mail. rodale has been billing me and adding late fees. I don't know how I got involved in this or if someone signed me up to receive this. I don't have any subscriptions to magazines and never ordered these books. I buy books from local store so I'd like to know how they got my name and address and why I should pay them. I will not pay them anything and in fact am looking into ways to exposed the dark side of Rodale to everyone.
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Austin United States | Posted at 4:02pm on Monday, April 13, 2009 |
This is a huge scam and I am shocked that this company would stoop to the level that they send crappy books to people and then force them to go out of their way to return them.
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